Player Assistance • Help Desk
Player Support
Foldlight Bureau is built with a local-first design. Support inquiries may be submitted below without exposing local notes or game files.
Frequently Asked Questions
Common answers regarding checkpoints, puzzle rules, and accessibility.
How do I resume an interrupted puzzle?
On the main Desk screen, tap "Resume Current Page". If a previous attempt was interrupted, the Recovery Tray will safely present options to resume the exact fold state, repair local checkpoints, or discard the interrupted leaf while keeping all completed mastery stamps intact.
How can I reset all game progress and notes?
Navigate to Settings inside the application and tap "Reset All Local Data". Confirming this action completely purges campaign progression, high scores, scrub replays, tool loadouts, and tactical notes from the iOS container sandbox.
Does Foldlight Bureau require an internet connection?
All core gameplay chapters, tutorials, drills, and the Archive Wall replay vault are fully playable offline without continuous cellular or Wi-Fi connectivity. Optional network connectivity enables rulebook guide updates and anonymous campaign analytics under user consent.
What should I do if a light route becomes blocked?
Toggle the Needs, Noise, and Clarity inspection lenses to observe disconnected circuit requirements before committing a fold. In the First Fold tutorial, the "Trace Hint" button illustrates the next valid route step toward an unmet light receiver.
What accessibility features are supported?
Foldlight Bureau provides full Apple VoiceOver rotor navigation and labels, high-contrast board symbol modes, tactile haptic feedback (with on/off toggle), and automatic reduction of fold animations when iOS "Reduce Motion" is enabled.
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